Check-in from 14:00 to 20:00 hours AT OUR OFFICE IN PESCATERIA STREET, Nº 1. You may drop your bags off at the reception if you arrive earlier than 14h.
Check-in procedure: Our staff will meet you, take you the apartment and give you the keys. You’ll be requested to sign a short-term rental contract. You may check the conditions of the contract here.
IMPORTANT: Please let us know your expected arrival time in advance in order to organize your check-in. You can use the Special Requests box when booking or let us know via email (email@example.com) or phone (+34 692 819 933).
Payment is due upon arrival, in cash or credit card. We do not charge you in advance unless you booked a non-refundable deal.
No deposit. However, a valid debit/credit card is required when booking as a guarantee against damages to the apartment during your stay or in case a cancellation penalty is applicable or you don’t show up.
Cards accepted: Visa, Mastercard. We reserve the right to pre-authorise your card prior to arrival in order to verify the validity of the card you provided.
Check-out until 12:00 hours. You may leave your luggage in the office after check out in case your flight home doesn’t leave until late evening.
Check-out procedure: just leave all the keys inside the apartment. We will check the apartment after your departure.
Cancellation policy: You may cancel for free up to 7 days before the arrival date. Cancellations done within 7 days before your arrival date will incur a penalty of 100% of the reservation fare.
Key loss: It is very important not to loose the keys to the front door of the building. A 50€ penalty applies if you do. Note that to avoid this possibility our building can be accessed by entering a code (ask reception).